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Legal / Privacy

Privacy Policy

What we collect, why, and how we use it. No surprises.

Last updated · 2026-04-22

What we collect

  • Order data - name, email, phone, shipping address, items purchased.
  • Payment data - handled by Stripe. We never see your card number.
  • Email signups - if you join the list.
  • Site analytics - page views, device, country, referrer (via Google Analytics 4). No personally identifying data.

Why we collect it

  • To fulfil your order (we share name, address, phone with our shipping partner)
  • To email order confirmations, shipping updates, and customer support replies
  • To send drop alerts only if you opted in
  • To understand site traffic and improve the product

Who we share it with

  • Stripe - payment processing
  • Resend - transactional email
  • Our fulfilment partner - shipping label generation
  • Google Analytics - anonymous traffic

We never sell your data, and we don't share it for ads or marketing beyond the above.

Cookies

We use a small number of cookies for cart state, session, and analytics. No third-party advertising cookies.

Your rights

You can request a copy of your data, ask us to correct it, or ask us to delete it. Email privacy@makosports.in from the address on your order and we'll action within 30 days.

Data retention

Order data is kept for 7 years for tax and accounting compliance. Email signup data is kept until you unsubscribe.

Security

Site is served over HTTPS. Card data never touches our servers. Internal access is restricted.

Contact

privacy@makosports.in

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